top of page
-
Q. What types of spices do you offer?A. We offer a wide variety of finest whole and powdered spices that are handpicked for its freshness and purity.
-
Q. Are your spices organic/non-GMO/gluten-free?A. Yes, many of our spices are certified organic.
-
Q. How do you source your spices?A. We source our spices from farmers and reputable suppliers worldwide.
-
Q. What is your return/refund policy?A. Please contact customer service for details.
-
Q. Do you offer wholesale pricing?A. Yes, we offer wholesale pricing for bulk orders. Contact our sales team for more information.
-
Q. What is the shelf life of your spices?A. Please read individual product label specifications
-
Q. How should I store your spices?A. Store spices in a cool, dry place, away from direct sunlight.
-
Q. Are your spices freshly ground or pre-ground?A. We offer both whole spices and freshly ground spices.
-
Q. Why am I experiencing issues with checkout?A. Contact customer service for assistance.
-
Q. How do I reset my password?A. Click "Forgot Password" on our login page.
-
Q. Why am I not receiving email updates?A. Check spam filters or contact customer service.
-
Q. How do I place an order?A. Simply browse our website, add products to your cart, and checkout securely.
-
Q. How long does shipping take?A. Most orders ship within 24 hours. Delivery times vary by location.
-
Q. Can I track my order?A. Yes, tracking information will be emailed once your order ships.
-
Q. Do you ship internationally?A. No. Currently we don't ship internationally
-
Q. Are your spices tested for quality and purity?A. Yes, our spices undergo rigorous testing mandated by Food regulatory authorities.
-
Q. Do you follow Good Manufacturing Practices (GMPs)?A. Yes, we adhere to strict GMP guidelines.
-
Q. Are your spices free from allergens and contaminants?A. Yes, we ensure our spices are free from common allergens and contaminants.
-
Q. How do you handle recalls?A. We promptly notify customers and issue recalls as needed.
-
Q. What payment methods do you accept?A. We accept major debit cards, credit cards (Visa, Mastercard, Amex), UPIs, Net banking
-
Q. Is my personal and payment information secure?A. Yes, our website uses SSL encryption for secure transactions.
-
Q. Do you store my credit card information?A. No, we do not store credit card information for security purposes.
-
Q. How do I contact customer service?A. Email: info@amaraspices.com, Phone: 91-8150808000
-
Q. What are your business hours?A. Monday-Saturday, 9am-5pm IST
-
Q. Do you offer recipe support or spice pairing advice?A. Yes, contact our customer service team for assistance.
-
Q. Do you offer subscription services?A. Yes, subscribe for regular deliveries and discounts.
-
Q. How do I earn loyalty rewards?A. Earn points for every purchase, redeemable for discounts.
-
Q. Can I pause or cancel my subscription?A. Yes, contact customer service to manage subscriptions.
bottom of page